Privacy Policy

This page explains how the Victoria Institute uses any information visitors gives to us on the Victoria Institute website, and the ways in which we protect visitors’ privacy.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use appropriate technologies to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party unless you give us permission to do so. We do not send you subsequent communications unless you give us permission to do so.

What information do we collect?

We use customer contact information from the ‘contact us’ form to send the visitor information or materials requested by the visitor. The visitor's contact information is also used to contact the visitor when necessary, for example, to fulfil a query. From time to time, our site may use an booking form for visitors to request booking rooms or services. We collect visitor's contact information (like their email address), demographic information (like their age, profession), and financial information (like their account or credit card numbers). Contact information and financial information from the order and booking forms are used to fulfil bookings. The visitor’s contact information is also used to get in touch with them when necessary, for example to be able to fulfil a booing. Financial information that is collected is kept secure using encryption. Our online surveys and campaign forms may ask visitors for contact information (like their email address) and demographic information (like their post code, organisation, age, or income level). We collect log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way visitors move around it. Log files allow us to record visitors' use of the site. Our hosting provider uses the log file information to provide us with website usage information.

Use of Cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

Cookie Name  Description
SESS[32 character random string] Session ID used to recognise that subsequent page requests originate from the same web browser. Essential for the correct functioning of areas of the website protected by a login.
Drupal.toolbar.collapsed Placed by our website management software Drupal to remember display preferences.
has_js A Drupal-internal Session cookie that stores if the user has JavaScript enabled
Cookie Control: When you click "I'm happy with this..." on the Cookie Control user interface, a cookie is set in order to remember your preference. These cookies are set only after the user has given consent to us to use cookies.

Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.

Google Analytics stores IP address anonamously on its servers in the US, and neither the Abaseen Foundation UK or Google associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
These cookies are set only after the user has given consent to us to use cookies.


What happens when visitors link to another site?

The Victoria Institute website contains links to other websites. This privacy policy applies only to our site, so visitors should always be aware when they are moving to another site and read the privacy statement of any site which collects personal information. We do not pass on any personal information about our visitors to any other site.

Access to your information

The information we hold will be accurate and up to date. Visitors can check the information that we hold about them by e-mailing us. If visitors find any inaccuracies we will delete or correct it promptly.

Users 16 and under

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to the Victoria Institute website. Users without this consent are not allowed to provide us with personal information.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures visitors are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.